POLICY
After an initial consultation, we will provide a written estimate of the time and expense needed to complete the proposed investigation. Payment of a retainer in an equivalent amount is required to initiate the case.
Our work is then billed on an hourly basis against the funds on retainer. While conducting an investigation, we would not exceed the agreed-upon budget under any circumstances without prior approval from the client.
Upon completion, we provide a billing statement itemizing all expenses. Any remaining balance from the retainer is then returned to the client.
PAYMENT
Credit card and debit card payments are processed via our secure online portal. Payment instructions are provided with each retainer agreement.
Retainers can also be paid by check, remitted to: Hudson Intelligence LLC, 122 Main Street, New Paltz, NY 12561.
If you prefer to pay by bank wire, routing instructions will be provided upon request.